Kiwis supporting Kiwis! SBS is a proud New Zealand owned Mutual Bank who's been helping New Zealanders achieve their goals for over a 150 years. We believe wholeheartedly that we have a duty and a desire to consider the wider community and the part we can play as a good corporate citizen.

With branches, people and 24/7 banking right across New Zealand, we're a mutual bank owned by our Customers and here for New Zealanders. Everything we do, every decision we make, is all about our customers.

Our people truly make the difference. Our values are at the heart of everything we do and this seen through our caring inclusive familial culture where our team members want to Stay, Say and Strive.

We are looking for a Conduct Risk & Oversight Specialist to join our team.

This role will be based at our head office in Invercargill and is primarily responsible for supporting an uplift in risk maturity across the Group through the delivery of a robust Conduct Risk Management Framework and supporting an effective and transparent Complaints Management Framework.

The key functions of this role will be to:

• Embed the Group Conduct Risk Management Framework, provide support and assistance for Framework integration.
• Utilise data and metrics to draw insights and contribute to continuous improvement which strengthens the Conduct Risk Management Framework
• Undertake Conduct Risk reviews and assurance activities to monitor the effectiveness of the Conduct Risk Management Framework and associated policies and controls
• Manage the execution of the Bank Conduct & Culture Action Plan, delivering actions owned by the 2nd Line of Accountability and overseeing the delivery of actions owned by the 1st Line of Accountability
• Supports the implementation of the Complaints Management Framework across the Bank
• Develop and implement a Controls Assurance Programme to determine the adequacy and effectiveness of processes and controls to monitor Conduct Risk and Complaints

To be successful in this role you will have:

• Relevant Risk Management experience in the finance services industry
• Knowledge of governance and compliance frameworks
• Experience in writing reports, using data and metrics for insights

You may also:

• have contributed to the planning of a Controls Assurance Programme
• be outcomes focused with excellent stakeholder management and communication skills
• have the ability to anticipate risks and devise solutions and have comfort with ambiguity and change

Apply today if this sounds like you!